Your safety and security is our priority
Welcome to 1st Glass and Locks, a family-run business based on the Isle of Wight with over 20 years of experience in glass and lock services. Our business is operated by Mark and Jake, who are fully insured, CRB checked, and Trading Standards Approved. We take pride in our work and are committed to providing high-quality services to our customers.
We offer a comprehensive range of services, including 24-hour emergency call-outs, locksmith services, glazing services, and UPVC repairs. Our team of experts is available 7 days a week, and we strive to arrive at your location within 30-60 minutes of your call.
Locksmith Services
At 1st Glass and Locks, we understand that lock problems can occur at any time, which is why we offer a 24-hour emergency call-out service. We are available to help you with any commercial or residential lock issues, including lock-outs, new locks, lock upgrades, and replacements. Our team carries a comprehensive selection of locks from leading brands, including Yale, Chubb, Era, and Union. We can provide Mortice locks, Cylinder locks, Night Latches, Rim cylinders, and more, ensuring that we can complete the job in just one visit.
Glazing Services
Our team of experts at 1st Glass and Locks serves the entire Isle of Wight with an emergency glazier call-out service, 24 hours a day, 7 days a week. Whether you have experienced an accident at home or work, we are just a phone call away from restoring safety and security to your property. We offer fast emergency glazing and boarding services, and our rapid response time allows us to arrive promptly, assess the damage, and provide a solution quickly. Whether you need to repair a small pane of broken glass or a large shop front, we are here to help.
UPVC Repairs
At 1st Glass and Locks, we understand that full replacement of your double glazing is not always necessary. That's why we offer a full repair service for windows and doors with free estimates and no call-out charge. Our team can fit new cat flaps, letterboxes, spy holes, and infill panels, and we offer a full repair service for windows and doors. We are fully insured, and all our work is guaranteed.
Thank you for taking the time to view our website. We hope that we can assist you with your lock, glazing, or UPVC repair needs. Don't hesitate to contact us for a free consultation, quote, or to book a glazier call-out.
Service Quality and Timeliness
The reviews highlight the exceptional service quality and timeliness of the company. Many customers have praised the company for their prompt response to emergencies, with some even receiving same-day or next-day service. The company's ability to attend to customers' needs quickly and efficiently has earned them high praise.
Professionalism and Communication
The company's professionalism and communication skills have also been commended by customers. The workmen have been described as pleasant, friendly, and tidy, leaving no mess behind. The company's communication has been excellent, with customers appreciating the updates and explanations provided throughout the service process.
Workmanship and Value for Money
The company's workmanship has been praised for being of high quality, with customers appreciating the attention to detail and the value for money provided. The prices have been described as reasonable, and the company's ability to provide excellent service at a fair price has earned them high praise.
Overall Customer Satisfaction
The overall customer satisfaction with the company's service has been extremely high, with all customers providing 5-star ratings and praising the company for their exceptional service.
