Our team of highly skilled and experienced technicians is fully equipped to handle a wide range of situations, whether you're locked out of your car, need a replacement key, or require assistance with an immobilizer or transponder. We understand the importance of a quick and reliable response in these situations, and our dedicated team responds promptly to your call.
Vehicle Entry
- Non-destructive entry and unlocking of your vehicle, ensuring no damage is done.
- Emergency key extraction in cases of broken or lost keys.
Key Replacement
- Replacement of lost, stolen, or damaged car keys for all makes and models.
- Programming of transponder keys and immobilizers.
Advanced Services
- Ignition key replacement.
- Remote key programming.
- Immobiliser and ECU coding.
Quality & Expertise
Our commitment to excellence is reflected in our:
- Fast response times: We understand that your time is valuable, so we aim to arrive promptly and get you back on the road as quickly as possible.
- Professionalism: Our technicians are highly skilled and experienced, equipped with the latest tools and technology to handle every situation efficiently and effectively.
- Competitive rates: We offer transparent and affordable pricing, with no hidden fees or charges.
Areas Served
We proudly serve the entire South East Wales region, including major towns and cities such as:
- Cwmbran
- Newport
- Cardiff
- Pontypool
- Blaenavon
- Heads of the Valleys
- Abergavenny
- Usk
- Caerleon
- Caldicot
- Magor
- Chepstow
- Blackwood
- Ystrad Mynach
- Risca
- Caerphilly
- Barry
- Penarth
- Bridgend
- Pontypridd
- Rhondda Valleys
Excellent Customer Service
The reviews for Jock the Lock are overwhelmingly positive, with all reviewers giving a 5-star rating. The common thread throughout the reviews is the exceptional customer service provided by Graham, the locksmith. He is described as helpful, friendly, polite, knowledgeable, and professional, with many reviewers stating that he went above and beyond to solve their key-related problems.
Many reviewers mention how quick and efficient Graham was in resolving their issues, with some stating that he was able to do the job on the same day. The prices mentioned by the reviewers are reasonable, and some even mention that they obtained a better deal than they expected.
Helpful and Knowledgeable
Graham is praised for his technical expertise, with some reviewers mentioning that he was able to repair and reprogram their car keys quickly and efficiently. He is also credited with providing excellent communication, keeping the customers informed throughout the process.
Key Issues Resolved
The issues resolved by Graham include key replacements, programming, and repairs for various car models. He is able to work on old and new models, and is recommended by many for his ability to solve complex key-related problems.
Not a Single Negative Comment
Unfortunately, there is one reviewer who left a 1-star review. However, even in this review, Graham is not personally attacked, but rather his company is criticized for the service provided. This reviewer felt that the company did not provide a satisfactory solution to their problem, and that they were overcharged.
