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Herne Bay Locks: A Rich History of Expertise and Innovation
Herne Bay Locks is a renowned automotive and general locksmith company based in Kent, boasting a rich history that spans over a decade. Established in 2006 by the father-son duo, Robert and Tom, our company has grown from a local mobile locksmith service to a thriving business that caters to the entire southeast Kent region. Our team of trained locksmiths is equipped with the latest specialist tools, enabling us to deliver exceptional automotive and general locksmith services.
The Founding Generation: A Family Legacy
Tom's locksmithing journey began in 2006 when he started working alongside his father at Herne Bay Locks. This family connection not only laid the foundation for his training but also instilled a deep understanding and passion for the craft. Under the watchful eye of his father, Tom learned the intricacies of the locksmithing trade, nurturing his skills and knowledge over the years.
From Apprentice to Partner: A Journey of Growth
After dedicating five years to honing his skills during his apprenticeship, Tom was offered the opportunity to become a business partner with his father. This transition elevated Herne Bay Locks from a local mobile locksmith service to a comprehensive business, servicing the wider region encompassing Margate, Broadstairs, Ramsgate, Deal, Dover, Walmer, Kingsdown, St Margaret's At Cliffe, Folkestone, Wingham, Aylesham, Herne Bay, Whitstable, Canterbury, Faversham, Ashford, Isle Of Sheppey, and Sittingbourne.
Expanding into Vehicle Security: A Broader Scope of Services
In addition to our expertise in general locksmithing, Herne Bay Locks has expanded its service offerings to include a comprehensive range of vehicle security solutions. Our talented team is equipped to provide automotive security solutions alongside our general locksmith services.
Establishing a Storefront: A Hub for Locksmithing Services
In 2014, Herne Bay Locks opened its first shop, allowing us to offer an extensive range of keys, locks, and key-cutting services. Our workshop has since become a hub for specialised lock suites, security vehicle lock fittings, key programming, lock repairs, and more.
Passing on the Torch: Nurturing the Next Generation of Locksmiths
In 2018, Herne Bay Locks welcomed an apprentice, Liam, who has since become a fully trained locksmith. Equipped with his own vehicle, Liam now contributes to the full range of locksmithing services provided by the Herne Bay Locks team.
Evolution and Growth: A Testament to Excellence
Tom's journey reflects not only personal and professional growth but also the evolution of Herne Bay Locks into a comprehensive locksmithing service. The combination of traditional skills, modern techniques, and a commitment to excellence has been instrumental in our success. In 2022, Herne Bay Locks moved to a larger premises in the Swalecliffe area to accommodate our continued growth and commitment to providing an even better experience for our clients.
Smart Security Solutions: Embracing the Future
In 2024, Herne Bay Locks proudly introduced state-of-the-art vehicle trackers and smart locks to our repertoire. These innovative technologies provide real-time insights into the location and status of vehicles, enhancing our logistics management and ensuring the safety of assets. Furthermore, our smart locks offer advanced access control, revolutionising how our clients manage their security systems.
FAQs and Reviews
For more information, please visit our FAQs page or read our customer reviews. Our team is dedicated to providing top-notch locksmithing services, and we strive to ensure your experience with Herne Bay Locks is nothing short of exceptional.
Overview
The overall sentiment of the reviews is overwhelmingly positive, with the majority of customers expressing their satisfaction with the service provided by Herne Bay Locks.
Positive Aspects
The reviews highlight the company's excellent customer service, professionalism, and efficiency. Many customers praised the company's ability to attend to their needs promptly, often at short notice, and completing the job quickly. The communication throughout the process was also commended, with customers appreciating the transparency and honesty provided. The prices were deemed reasonable, and in some cases, significantly cheaper than competitors.
Negative Aspect
The only negative review criticized the company's response to a reprogramming issue, which resulted in a poor outcome for the customer.
