Quality Service, Competitive Prices
At Northampton Locksmiths, we pride ourselves on being the longest established independent family locksmiths in Northampton, with over 55 years of experience in providing high-quality locksmith services to both commercial and residential customers. Our commitment to excellence is reflected in the attention to detail we bring to every job, whether it's a simple key duplication or a complex lock installation.
Our Services
We offer a wide range of services to cater to your unique needs, including:
Security Locks: Our extensive selection of security locks includes doors, windows, and gates. We stock all major brands, including Chubb, Yale, Union, and ERA.
Emergency Locksmith: In the event of a lockout, broken lock, or lost keys, our skilled emergency locksmith team is always ready to provide prompt and efficient service.
Key Cutting: We offer a comprehensive key cutting service, including keys to code. Our expert team can cut keys for a variety of lock types, ensuring a perfect fit every time.
Trophies and Engraving: Whether you're looking for sports trophies, medals, or personalized gifts, our expert engraving machines can add a special touch to any item.
Personalized Gifts: Our range of laser-engraved gifts, including glasses, wooden boxes, slate plates, tankards, and hip flasks, make ideal presents for family and friends.
Watch Straps & Batteries: We stock a variety of button batteries and leather watch straps in different widths and colours, perfect for repairing or upgrading your watch.
Why Choose Northampton Locksmiths?
At Northampton Locksmiths, we take pride in our small, family-owned business, which has been serving the local community for over five decades. We offer:
- Competitive pricing, with no call-out charges
- A wealth of experience and knowledge, passed down through generations
- A commitment to quality and customer satisfaction
- Fully guaranteed and insurance-approved services
- A wide range of products and services, all under one roof
Testimonials
We've received numerous accolades from satisfied customers, praising our expertise, efficiency, and personalized service. Here are a few testimonials:
"I called Northampton Locksmiths Ltd out to open a 5-lever mortise lock that was locked and inaccessible with the key. I dealt with Alan who was clearly very knowledgeable and experienced. He provided me with prompt and efficient service, entering and repairing my lock and at a sensible price." - Charles M.
"Great service, came within an hour of my phone call and fitted a new lock. Sally K."
What sets us apart from the competition is our dedication to providing exceptional customer service, extensive knowledge, and expert craftsmanship. At Northampton Locksmiths, we're proud to be the go-to locksmiths in the area.
Overview of Customer Reviews
Positive Experiences
The majority of customers have had an overwhelmingly positive experience with the locksmith, praising the friendly and knowledgeable staff, fast service, and fair pricing. Many have recommended the business to others, stating that they will return for future lock and trophy-related needs.
Staff and Service
The staff were consistently described as friendly, helpful, and welcoming. They were knowledgeable about locks and trophies, and were able to provide excellent service at competitive prices. Several customers praised the staff's patience and skill, particularly in repairing old locks and providing advice on key cutting and lock fitting.
Key Strengths
- Friendly and knowledgeable staff
- Fast and efficient service
- Competitive pricing
- Ability to repair old locks and provide expert advice
Negative Experience
One customer had a negative experience, citing a mistake in engraving a trophy, lack of transparency, and overcharging. They expressed disappointment in the lack of ownership of the error and would not return to the establishment.