Your Key to Safety and Security
City Locks & Ironmongery has been providing reliable and efficient locksmith and joinery services in and around Stoke-on-Trent for over 27 years. With a wealth of experience spanning four decades, our team of skilled professionals is dedicated to ensuring the security and functionality of both residential and commercial properties.
1. Emergency Locksmith Services
If you find yourself locked out, lost your keys, or experiencing a security breach, our rapid response emergency locksmith service is just a phone call away. We are equipped to handle all types of locks, including uPVC, UPVC doors, and high-security keyless entry systems.
2. Locksmith Services
Our comprehensive locksmith services include:
- Key duplication and replacement
- Lock repair and replacement
- Security assessments and recommendations
- Installation of high-security locks and security hardware
3. Joinery Services
We offer a wide range of joinery services, encompassing:
- Door and window repairs and installations
- Cabinet making and repair
- Kitchen and bathroom installations
- General carpentry and repairs
4. uPVC Services
Our experienced technicians are certified to handle all aspects of uPVC installations, maintenance, and repairs, including:
- uPVC door and window repairs
- uPVC pipe repair and installation
- Conservatory installation and repair
Experience and Expertise
With over 40 years of experience under our belts, City Locks & Ironmongery proudly stands as a trusted and reliable partner for residents and businesses in Stoke-on-Trent. We take pride in:
- Quality workmanship: Our skilled professionals use only high-quality materials and pay meticulous attention to detail.
- Customer-focused approach: We prioritize responsiveness, reliability, and clear communication throughout every project.
- Competitive pricing: We offer competitive rates and transparent billing to ensure transparency and peace of mind.
Trust City Locks & Ironmongery for
- Emergency response services
- Comprehensive expertise
- Unwavering commitment to customer satisfaction
- Competitive rates and reliable service.
Overview of City Locks Reviews
Excellent Customer Service and Quality Products
The majority of reviewers praised City Locks for their exceptional customer service, promptness, and reliability. Many customers appreciated the quick response times, with some even receiving same-day service. The locksmiths were described as polite, courteous, and knowledgeable, with several reviewers mentioning specific staff members, such as Zac, who provided outstanding service.
Positive Experiences with Key Cutting and Lock Repairs
Reviewers were impressed with the quality of key cutting and lock repairs, with many expressing satisfaction with the prices charged. Some reviewers noted that City Locks was able to source specific parts quickly and efficiently, providing a smooth and hassle-free experience.
Highly Recommended for Trade and Public
Several reviewers, including those from the trade, highly recommended City Locks for their excellent service, competitive prices, and expertise. Many reviewers stated that they would use City Locks again and recommend them to others.
Negative Experiences with Customer Service
However, two reviewers had negative experiences with City Locks, citing poor customer service and a lack of communication. One reviewer felt that they were made to feel like an inconvenience, while another reviewer described the staff as rude and condescending.
