Trustworthy, Honest, and Conscientious Service
At City Locks Co., we pride ourselves on being a family-run business with a long-standing reputation for providing exceptional locksmith services in Inverness and the Highlands. With over 20 years of continuous trade in the region, we have established a strong presence in the area, built on a foundation of trust, reliability, and quality workmanship.
Our Services
As a leading locksmith in Inverness and the Highlands, we offer a wide range of services to cater to the diverse needs of our customers. Our expert team of locksmiths is skilled in providing solutions for commercial, industrial, contract, and domestic clients. Whether you require an upgrade or modification, increased security for your home or business, or just need help with an emergency lockout situation, we are here to assist you.
Some of our key services include:
- Lock opening and fitting
- Lock repair and key cutting
- Multi-point lock expertise
- Locks for garage and shutter doors
- Window and patio door locks
- Keyed alike and master key systems
- Key holding service
- Access Control Systems
- Smart Locks
- Change of locks
Our Expertise
Our team of locksmiths has a combined total of over 60 years of experience in the trade, ensuring that you are in good hands. We take pride in our ability to handle most lock-related situations efficiently and professionally. Whether you require a simple repair or installation or a comprehensive security solution, we are equipped to meet your needs.
Our Commitment
At City Locks Co., we are committed to providing exceptional customer service. We understand that emergencies can happen at any time, and that is why we are available 24 hours a day, 7 days a week, to respond to your lock-related needs. Our team is fully equipped to tackle most callouts in a single visit, ensuring that you can rest assured that your lock-related issues will be resolved promptly and efficiently.
What Our Customers Say
We take great pride in the testimonials from our satisfied clients, which demonstrate our commitment to excellent customer service and quality workmanship. Here are a few examples:
- "Brilliant service from City Locks Co. I recently needed an emergency locksmith service for one of my Inverness shops, and they responded promptly and efficiently."
- "Many thanks to City Locks Co. for coming to my mum's rescue when we were locked in the house. The service was fantastic, and we were so grateful for their help."
- "Excellent 5-star service from City Locks Co. They responded quickly and efficiently to our lock-related issue, and we were thrilled with the outcome."
Conclusion
At City Locks Co., we pride ourselves on being a trusted and reliable locksmith service in Inverness and the Highlands. With our expertise, commitment to customer service, and wide range of services, we are confident that we can meet your lock-related needs efficiently and professionally. Whether you require an emergency lockout solution or a comprehensive security solution, we are here to help.
Excellent Service Provided
The majority of customers have praised City Locks for their exceptional service, highlighting their fast response times, professionalism, and affordability.
Promptness and Reliability
Many customers have mentioned that City Locks arrived promptly, often within a short timeframe, and were able to resolve the issue efficiently.
Professionalism and Workmanship
Customers have commended the locksmiths for their professional and courteous manner, as well as their excellent workmanship, ensuring that the job was done to a high standard.
Value for Money
Several reviewers have mentioned that the service provided was reasonably priced, with some noting that they received excellent value for money.
Recurring Themes
Recurring themes throughout the reviews include punctuality, professionalism, and value for money, with many customers highly recommending City Locks to others.
Negative Experiences
However, two customers have reported negative experiences with City Locks, citing poor workmanship and lack of care in resolving issues.
Concerns with Installation
One customer experienced issues with the installation of a new lock, resulting in multiple call-outs and a charge for the service. The customer was not satisfied with the level of care shown by City Locks in resolving the issue.
Dispute Resolution
The other negative review expresses disappointment with the way City Locks handled a dispute, with the customer feeling that the company did not take sufficient steps to resolve the issue.
