Your security is our top priority, providing you with peace of mind
Ely Locksmiths is a family-run business with over 30 years of experience providing fast and reliable locksmith services to residential, commercial, and industrial clients in Ely and surrounding areas. We understand that security and peace of mind are paramount, which is why we prioritize responsiveness, professionalism, and transparency in every interaction.
UPVC Door Lock Specialists
We are specialists in UPVC door lock repairs, replacements, and installations. Our experienced technicians can diagnose and fix a wide range of issues, from loose handles to broken locks. We also provide replacement locks for UPVC doors and can fit high-security cylinder locks to enhance your home's protection.
Comprehensive Emergency Services
Whether you're locked out of your home or business, or you require emergency repairs due to a broken or malfunctioning lock, our skilled locksmiths are available 24/7. We respond promptly and efficiently to ensure that you can get back into your property quickly and securely.
Additional Services
Our comprehensive range of services includes:
- Gaining entry when locked out
- Lock replacement and repair
- Installation of additional locks and security devices
- Repair and maintenance of uPVC window locks
- Security assessments and consultations
Quality and Customer Satisfaction
We are committed to providing exceptional customer service and prioritize your satisfaction. Our technicians are friendly, professional, and highly skilled, and they will take the time to understand your needs and provide personalized solutions. We also offer a satisfaction guarantee on all our work.
Call Us Today
For fast, reliable, and professional locksmith services in Ely, call Ely Locksmiths today on 01353 882100. We are committed to ensuring that your security and peace of mind are our top priority.
Punctuality and Efficiency
The reviews highlight the exceptional punctuality and efficiency of the locksmith service. Sue Bellamy and Emily Spenelow both mentioned that the locksmith arrived within the allotted time, and Emily was impressed that the engineer called her back to update her on their arrival time. The locksmiths were able to quickly resolve the issue, with Sue's door being opened and tested before the locksmith left.
Customer Service
All three reviewers praised the excellent customer service they received. Sue described the locksmith as "extremely polite" and "covid safe", while Emily found them to be "professional and kind". Emily also appreciated the locksmith's honesty, as they told her it would take 20 minutes to arrive and kept her updated on their progress.
Value for Money
Stephen, however, was less impressed with the value for money. He felt that the price charged for the work was "questionable", and specifically mentioned that he was charged 192 for 30 minutes of work, which he felt was excessive. He also noted that the price quoted over the phone was different from the final price.
Overall
While Stephen had some concerns about the cost, the other two reviewers were extremely satisfied with the service they received. They appreciated the prompt response, efficient work, and excellent customer service.
