Your Security is Our Priority
About Us
Monument Locksmiths has been providing reliable and efficient locksmith services across Penrith, Cumbria, for over 16 years. With a team of experienced and certified locksmiths, we have established ourselves as a trusted local business, focused on exceeding customer expectations.
Our journey began in 2006, driven by a passion to deliver exceptional security solutions and unparalleled customer service. Over the years, we have built a solid reputation for responsiveness, expertise, and competitive pricing. We are proud to be a locally owned and operated business, actively involved in the community and committed to serving our neighbors.
Why Choose Monument Locksmiths?
At Monument Locksmiths, we believe in:
- Prompt Response: We understand the urgency of security situations and aim to respond swiftly to your needs.
- Expertise & Experience: Our technicians are highly skilled and certified, equipped to handle a wide range of locksmith challenges.
- Quality Products: We partner with renowned manufacturers to ensure the use of only the highest quality locks and security hardware.
- Customer Focus: We prioritize excellent customer service, offering personalized advice and solutions tailored to your specific requirements.
Our Services
We offer a comprehensive range of locksmith services for both general and automotive needs:
General Services
- Lock supply and fitting
- UPVC locks, handles, and hinges repair and replacement
- On-site key cutting
- Security surveys and upgrades
- Double glazing repairs
- Key cutting to code (including locker keys)
- Existing lock repair and upgrade
- Replacement glass for double-glazed windows
- Garage door installation, repair, and servicing
Automotive Services
- Transponder key programming
- Non-destructive key extraction and cloning
- Key cutting to code
- Vehicle access and lockout services
- Broken key solutions
Get in Touch
For prompt and reliable locksmith assistance in Penrith and the surrounding areas, contact Monument Locksmiths today. Our team is available 24/7 to respond to your security needs.
Customer Experiences with Monument Locks
Delays and Poor Communication
One customer, Lisa Wharton, had a disappointing experience with Monument Locks. She requested a spare car key in April and was told to send her address and someone would come to her house, but after 8 weeks, she had still not received a response or an appointment. This lack of communication and delays left her feeling ignored.
Positive Experiences
Efficient and Reasonable Services
Most customers were extremely satisfied with the services provided by Monument Locks. Terence Walker praised the company for doing a good clean job at a reasonable price. Tom Bell was impressed with their responsiveness and knowledge, and appreciated the reasonable pricing. Mal Delamare was grateful for Nick's help in unlocking his trailer and retrieving his camping gear, all at a great cost.
Prompt and Professional
Alan Brewer had a similar positive experience when he lost his keys at the golf club. Nick from Monument attended quickly, opened the car, and made two new remote keys in under 30 minutes. Amy Parker was also impressed with the service, praising the friendly and professional repair of her steamed-up double glazing window and window handle repair. The pricing was also excellent.
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