Your trusted locksmiths for peace of mind
A Reliable & Responsive Locksmith Service in Norwich
City Locks is a trusted and respected locksmith company serving the Norwich area for over 15 years. We pride ourselves on providing local residents and businesses with reliable, efficient, and affordable locksmith services 24/7.
What We Offer
Our skilled and experienced technicians are equipped to handle a wide range of lock-related issues, including:
Domestic Services
- Emergency lockouts and key retrieval
- Lock replacement and repair
- New lock installation
- Break-in repair and security assessments
Commercial Services
- Secure access solutions for offices and other business premises
- Installation and repair of access control systems
- Emergency lockouts and repairs
- Security audits and consultations
24/7 Emergency Response
No matter when you need us, our emergency response team is available 24/7 to respond quickly and efficiently to your needs. We understand that being locked out of your home or business can be a stressful experience, so we aim to resolve the issue quickly and professionally.
Customer Focused Service
At City Locks, we are committed to providing our customers with exceptional service. Our technicians are respectful, courteous, and will take the time to understand your needs and concerns. We are also fully insured and licensed for your peace of mind.
Areas We Serve
We proudly serve the greater Norwich area, including:
- Norwich city centre and suburbs
- Attleborough
- Bawburgh
- Blofield
- Brundall
- Drayton
- Costessey
- Horning
- Weston
- Longville
- Taverham
- Poringland
- Surrounding Norfolk areas
Get the Reliable Locksmith Service You Deserve
If you need a reliable and responsive locksmith in Norwich, choose City Locks. Contact us today for a free quote or to learn more about our services.
Positive and Negative Experiences
The reviews for City Locks Norwich Ltd. cover a range of experiences, from exceptional service to disappointing and deceptive practices.
Professional and Efficient Service
Several reviewers praised the company's prompt and efficient service, with some mentioning that they were able to resolve issues quickly, even at unsociable hours. For example, Adam Buckley and Rhiannon Chisholm were impressed with the company's fast response times, with James arriving within 2 hours and 11pm, respectively. Other reviewers, such as Nara Lawton, Kate Leeson, and Ian Lang, appreciated the helpful and professional staff.
Disappointing and Unprofessional Service
However, a few reviewers had negative experiences with the company. Vicki Hunn was upset and disappointed with the service she received, describing the experience as "upsetting, disappointing, and truly disgusting" after finding a deceased relative in the property and receiving a 150 bill. Mary Adeteki had a similar experience, claiming that the locksmith tried to rip her off and was unprofessional.
Quality of Work
Sara Lebau was critical of the company's quality of work, mentioning that the locks they fitted ended up breaking in a week. Maurice Thompson, on the other hand, had a positive experience with a new lock installation.
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